About Us

Specialised Tile Solutions Consultants was founded to resolve failed tile installations, mediate between tilers, builders, and consumers, and address issues in corporate remedial work.

01. Tiling Reports

Our Tiling Inspection Report investigates workmanship, material issues, and more, offering unbiased opinions based on NZ/Australian standards and BRANZ Good Tiling practice.

02. Tiling Oversight

STSC provides oversight for large tiling projects, from installation to sign-off, ensuring specifications are met and industry best practices are followed.

03. Specification Review Reports

STSC offers corporate builders services like pre-installation inspection, installation oversight, documentation with PS4, report writing, investigations, and expert witness support.

Frequently Asked Questions

What services does STSC offer?

STSC provides comprehensive tile consulting services, including tile inspection reports, installation oversight, remedial work assessments, and expert witness services for disputes related to tile installations.

Why should I hire a tile consultant?

A tile consultant ensures that industry standards and best practices are followed in your tile installation, helping to prevent costly mistakes and ensuring the longevity of your tiles. STSC can provide an unbiased assessment to resolve disputes and avoid future issues.

What is included in a Tile Inspection Report?

Our Tile Inspection Reports cover an in-depth analysis of installation quality, material specifications, and workmanship. We reference New Zealand and Australian tiling standards to offer an unbiased evaluation.

What types of projects do you oversee?

STSC offers oversight for both residential and commercial tiling projects, from new installations to large-scale corporate works. We monitor the entire process, from pre-installation to completion and sign-off, ensuring quality at every stage.

Can STSC help with disputes between homeowners and contractors?

Yes, we specialize in providing independent expert opinions for disputes between homeowners, contractors, or builders. Our detailed reports can be used in tribunals or legal settings to support your case.

How can I avoid tile installation failures?

Hiring a professional consultant from STSC to oversee the installation process is key. We review the project’s specifications, inspect the quality of work, and ensure compliance with industry standards to help prevent failures before they happen.

What should I do if I have a problem with my tile installation?

If you’re experiencing issues with your tile installation, STSC can perform a thorough inspection to identify the root cause of the problem. We can provide you with a detailed report and recommend the best course of action for repairs or dispute resolution.

What areas do you service?

STSC operates throughout New Zealand, providing tile consultancy services for both residential and commercial projects.

What is the cost of an inspection or consulting service?

The cost of our services depends on the size and complexity of the project. We offer competitive pricing and can provide a quote once we have more details about your specific needs.

How do I book a consultation with STSC?

You can easily book a consultation by contacting us through our website or by phone. We’ll gather the details of your project and schedule a time to perform an inspection or provide expert advice.

Testimonials

We employed the services of STSC when we were concerned regarding the quality of workmanship of pool tiling at a difficult stage of our new pool construction. When a difference of opinion between the owners and contractor occurred, we wanted an independent, professional, and unbiased opinion to determine the quality of works carried out. Brendon’s prompt, thorough, and professional assessment resulted in our successful claim in the small claims tribunal. The report from STSC, called the ‘TANZ Tile report,’ as stated by the adjudicator, was pivotal in achieving a decision and a just court ruling. We are very grateful to Brendon and the TANZ team, along with their affiliate member STSC, for helping us achieve a resolution.

Charlie

We want to thank you from the bottom of our hearts for the amount of time and effort that you have put into our case. It was so helpful to have someone of your expertise and experience to support and guide us through this challenging situation. Thank you for your professionalism throughout the three court sessions. We truly believe that your expert witness evidence was the deciding factor in the case.

Scott and Sarah Rossiter

I’d like to thank you for your expert advice and the research you carried out for us regarding a questionable tile underlayment product that was specified on a job we completed, which subsequently failed due to system/product design, not the installation process itself. You performed the consultancy work professionally and consistently provided an independent expert perspective. Your knowledgeable opinion on the ‘real’ reasons for the failure helped us reach a better outcome both financially and contractually. We greatly appreciate being a member of TANZ and your ongoing efforts to improve the industry in which we work.

Anthony Rose, Managing Director – Tileworks

We engaged Brendon Manson to assist in a dispute with a pool builder who had not laid our pool tiles according to best practice. After over 12 months of unresolved issues and difficulty finding a qualified professional to report on the matter for the Disputes Tribunal, we were referred to TANZ, which connected us with STSC through Mapei. Brendon provided a comprehensive report and went above and beyond by coming to Auckland to give evidence at the Tribunal. Thanks to his input, we won our case and were awarded damages. Brendon’s technical knowledge and personable approach were invaluable, and we highly recommend him and STSC, a TANZ affiliate, to anyone facing similar challenges.

Ian Colcord and Rosalind Stewart

Brandon Manson – Consultant at STSC

With extensive experience as a Director, Brendon Manson brings a wealth of knowledge and leadership to TANZ and serves as the main consultant at STSC. He has a strong background in the business supplies and equipment industry, honing key skills in negotiation, contractor management, sales, and leadership.

Brendon’s career demonstrates his commitment to upholding the highest professional standards, and his expertise is vital in guiding both TANZ and STSC to support and elevate New Zealand’s tiling industry.

A proud graduate of Buller High in the South Island, Brendon is dedicated to driving positive change and ensuring both organizations remain trusted voices for tilers across the country.

Name:

Brendon Manson

Phone:

027 676 4898

Email:

info@stsc.co.nz

LinkedIn:

/brendon-manson